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Gumtree Sydney > Jobs > computing / IT > Ad ID 166160897
 

Technical Support Officers
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Date Listed 04/11/2009
Address Regional NSW
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GWS Personnel are seeking suitably experienced persons for a range of part-time and full-time temporary Technology Support Officer roles throughout Western NSW.

Technology Support Officers will provide technical and systems assistance to the Laptops for Learning Program in schools to ensure the operation of all hardware and associated equipment.
Positions are available in 39 schools across Western NSW, for up to 3 months duration. Duties will include:

  • Checking hardware & associated equipment delivered to schools and itemising all components to ensure contract compliance
  • Logging non-functioning hardware and associated equipment for referral to the vendor for repairs
  • Monitoring the delivery of returned hardware and associated equipment and ensuring it is tracked into the system
  • Issuing and replacing hardware and associated equipment and entering the changes into a database on equipment transfers to ensure all items are tracked and accountable
  • Updating the database on hardware and associated equipment transfers relating to students to another school
  • Inspecting and replacing faulty laptops, batteries and other hardware and associated equipment and recording the changes and ensuring that spares are readily available
  • Checking reported faults, solving minor operating problems and referring significant issues to the Computer Support Officer for action
  • Confirming the correct functioning of computer wireless operations (WAPs and controllers)
  • Performing other related duties and required
 
Selection Criteria:
 
  • Successful completion of a computer studies program to Year 12 OR demonstrated experience in/understanding of computer use
  • Demonstrated problem solving skils and ability to provide effective computer support
  • Sound communication and administrative skills
  • Good organisational skills and ability to determine work priorities
  • Ability to learn and use a variety of computer application systems
  • Ability to work as part of a team
  • Own transport
To apply, please contact your local GWS Personnel office on 1300 731 100, or email enquiries@gwspersonnel.com.au

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